Name: ISO 9001:2015 Internal Auditor Course
Brand: TRAIBCERT PRIVATE LIMITED
SKU: 5e53a7110cf265d97bc78dc5
Price: 115 USD
Availability: InStock

ISO 9001:2015 Internal Auditor Course

To provide the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Instructor: Dr Venkatraman

Language: English

Validity Period: 365 days

$149 22% OFF

$115

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Description
Course Content
How to Use

Course Objective

Traibcert online internal auditor training course trains you on the principles on audit in accordance with the ISO 9001:2015 and ISO 19011:2018 guideline to improve individuals' skills and knowledge towards the standards to meet the requirements and best practices in industry.

This course is designed for production as well service sector professionals in Top Management, Quality Team Leader, Department heads, Technicians/Supervisor and aspirants looking for a role in quality .

Ideally suited for group training in any organisation to develop the quality culture.

The course duration is 16 hrs with 40 min final assessment to get the certificate

Who can attend the Course

The course is designed to suit all who are interested to play a significant role in the quality management system of the organization and for those who are responsible for internal management system audits including department managers, supervisors, quality representatives, engineers and administrative staff that have a focus on business improvement, performance and profitability.

Prerequisite

This course is for beginners and for group training in organisation to develop the quality culture and no prior knowledge is needed to take the course.

A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction
Understand quality management terms and definitions, used by the ISO 9000 series of standards
An understanding of the requirements of ISO 9001, which may be gained during the work experience in similar field.

Course Duration

The course duration is approximately 16 hrs.

Final Assessment - 40 mins

Materials provided during the progress of the course (video lectures, all-inclusive learning articles and exploratory activities) are the essential ingredients absolutely compulsory to efficaciously achieve the certification Assessment

Key Session

This course covers the following topics along with a 10 min exercise at the conclusion of each session

Topic	Duration
Module 1 - Introduction about ISO 9001:2015 and process approach	106 min
Module 2 - Quality Management System Principles & HLS	77 min
Module 3 - Context of the Organization	69 min
Module 4 - Leadership principles	49 min
Module 5 - Planning	55 min
Module 6 - Support Process	97 min
Module 7 - Operation	150 min
Module 8 - Performance evaluation	97 min
Module 9 - Improvement	57 min
Module 10 - Internal Audit Introduction	27 min
Module 11 - Planning and preparation for and audit	24 min
Module 12 - Performing an audit	81 min
Module 13 - Audit reporting and NCR writing tips	54 min
Final assessment	40 min

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	Module 1: Introduction to quality management system and process approach
		Introduction to ISO 9001:2015 internal Auditor
		Session Objectives
		About ISO
		Why ISO
		ISO 9001:2015 Definition
		Need for Quality
		Cost of Quality
		Origin and History of ISO 9000
		The Revised Quality Principles
		Process Approach
		0.3 Process approach - Model of a process based QMS
		0.3 Process approach
		Evidenced based decision making
		Relationship Management
		3 Core concepts
		Section 1 Assessment ISO 9001
	Module 2: Quality Management system principles & HLS
		Management System
		Quality Management System
		What is quality management all about?
		Key Changes
		Key Benefits of High Level Structure
		Benefits for the Organization
		Process based model of QMS-Cl. 4
		HLS and the new ISO 9001:2015 Structure
		Overview of ISO 9001:2015
		3.0 terms and definition SL-1
		3.0 terms and definition SL-2
		3.0 terms and definition SL-3
		Section 2 Assessment ISO 9001
	Module 3: Context of the Organization
		4.0 Context of the organization
		4.1 Context of the Organization SL-1
		4.1 Context of the Organization SL-2
		4.1 Context of the Organization SL-3
		4.2 Understanding the needs and expectations SL-1
		4.2 Understanding the needs and expectations
		4.4 Quality Management System & its Process- 4.4.1
		4.4 Quality Management System & its Process- 4.4.1
		4.4 Quality Management System & its Process- 4.4.2
		Clause 4.0 Summary
		Auditing Clause 4.0 Hints
		Section 3 Assessment ISO 9001
	Module 4: Leadership Principles
		5.0 Leadership
		5.1 Leadership and Commitment
		5.1 Leadership and Commitment
		5.1.2 Customer focus
		5.2 Quality Policy
		5.2 Quality Policy
		5.3 Organizational roles, responsibilities and authorities
		Clause 5.0 Summary
		Auditing Clause 5.0 Hints
		Section 4 Assessment ISO 9001
	Module 5: Planning
		6.0 Planning
		6.1 Actions to address risks & opportunities QMS
		Risks and opportunities
		What is Risk based thinking
		What is risk based thinking?- Why Should I adopt
		What is risk based thinking?- What Should I do?
		What is risk based thinking?- What Should I do?
		Risk management- What is Risk
		6.2 Quality Objectives and planning to achieve
		6.2 Quality Objectives and planning to achieve
		6.3 Planning of changes
		Clause 6.0 Summary
		Auditing Clause 6.0 Hints
		Section 5 assessment ISO 9001
	Module 6: Support Process
		7.0 Support Processes
		7.1 Resources 7.1.1 General
		7.1.2 Resources - People
		7.1.3 Resources - Infrastructure
		7.1.4 Resources – Environment for the operation of processes
		7.1.5 Monitoring & Measuring Resources
		7.1.5.2 Measurement traceability
		7.1.6 Organizational Knowledge QMS
		7.2 Competence
		7.3 Awareness
		7.4 Communication
		7.5 Documented Information
		Clause 7.0 Summary
		Auditing Clause 7.0 Hints
		Auditing Clause 7.0 Hints
	Module 7: Operation
		8.1 Operational planning and control
		8.2 Requirements for products and services
		8.2.3 Review of the requirements for products and services
		8.2.3 Review of the requirements for products and services
		8.2.4 Changes to requirements for products and services
		8.3 Design and Development of Products and Services 8.3.1 General
		8.3.2 Design and Development Planning
		8.3.3 Design and Development Inputs
		8.3.4 Design and Development Controls
		8.3.5 Design and Development Outputs
		8.3.6 Design and Development change
		8.4 Control of externally provided Products & Services 8.4.1
		8.4.2 Control of externally provided Products & Services - Type and extent of control
		8.4.3 Control of externally provided Products & Services – Information for external providers
		8.5 Production and service provision 8.5.1 Control of Production and service provision
		8.5.2 Identification and Traceability
		8.5.3 Property belonging to customers or external providers
		8.5.4 Preservation
		8.5.5 Post-delivery activities
		8.5.6 Control of changes
		8.6 Release of products and services
		8.7 Control of nonconforming outputs
		8.7 Control of nonconforming outputs 8.7.2
		Clause 8.0 Summary
		Clause 8.0 Summary
		Auditing Clause 8.0 Hints
		Section 7 assessment ISO 9001
	Module 8: Performance Evaluation
		9.0 Performance evaluation
		9.1 Monitoring, measurement, analysis and evaluation
		9.1 Monitoring, measurement, analysis and evaluation 9.1.2 Customer satisfaction
		9.1 Monitoring, measurement, analysis and evaluation 9.1.3 analysis and evaluation
		9.2 Internal audit 9.2.1
		9.2 Internal Audit 9.2.2
		9.3 Management Review 9.3.1
		9.3 Management review Inputs 9.3.2
		9.3 Management Review 9.3.3
		Clause 9.0 Summary
		Auditing Clause 9.0 Hints
	Module 9: Improvement
		10.0 IMPROVEMENT
		10.1 General
		10.2 Nonconformity and corrective action 10.2.1
		10.2 Nonconformity and corrective action 10.2.2
		10.3 Continual improvement
		Clause 10.0 Summary
		Auditing Clause 10.0 Hints
		External Audit Cycle ISO 9001
		THANK you
		Section 8 & 9 assessment ISO 9001
	Module 10: Internal Audit Introduction ISO 19011:2018
		Introduction to ISO 19011- Internal audit
		Audit definition
		Audit Terms and Definitions
		Principles of Auditing
		Principles of Auditing
		Audit Objectives
		Internal Vs External Audits
	Module 11: Planning and preparation for an Audit
		Planning and preparation of audit - different stages in an audit cycle
		Audit Management
		Internal Audits
		Planning and preparation for an audit
		Planning and preparation of audit
		Planning and preparation for an audit- Initiating the audit
		Audit criteria Vs audit scope
		Planning & Preparation of an Audit Selection of an audit team
		Planning & Preparation of an Audit - Document review
		Planning & Preparation for an Audit Preparation for on-site audit
	Module 12: Performing an Audit
		Performing an audit- Audit Management
		Performance of an Audit
		Performing an Audit – From collecting information to audit conclusions
		Audit team - Participants
		Key qualities of an auditor
		Performing an Audit – Audit Approach – Attitude of Auditor
		Audit approach - Communication process
		Audit approach - Communication process
		Audit approach - Communication process
		Audit approach - Communication process
		Audit approach - Communication process
		Audit approach - Communication process
		Audit approach - Communication process
		Audit Approach – Questioning techniques
		Audit Approach – Questioning techniques
		Audit approach - Communication process- clarifying questions
		Documentary evidence and follow up actions
		Performing an Audit – How do auditors find evidence ?
		Time management - Preparing a Checklist Format
		Preparing a Checklist Format
		Purpose of checklists
		Visit the field – Move around
		Performing an Audit -Observe Operational Control
		Performing an Audit -Observe Operational Control
		Section Quiz IQA
		Follow Audit trials
	Module 13: Audit reporting and NCR writing tips
		Audit Management - reporting an audit
		Audit reporting
		Audit reporting – Writing Non-conformity reports
		NCR’s & Corrective actions Concepts relating to requirements
		Audit reporting – Writing Non-conformity reports
		NCR’s and Corrective actions -Examples of Objective Evidence
		Audit reporting – Writing Non-conformity reports
		Audit reporting – Writing Non-conformity reports
		NCR’s and Corrective action
		Writing Non-conformity reports Do and donts
		Writing Non-conformity reports- scenario- 1
		Writing Non-conformity reports- scenario- 2
		Writing Non-conformity reports- matrix
		Writing Non-conformity reports- auditor and auditee
		Writing Non-conformity reports- corrective action
		Difficulties encountered during internal audits
		A piece of counsel
		THANK you
	Final Assessment
		ISO 9001 Final Assessment IQA

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